07973 574 139    sales@equestrian-originals.co.uk

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How long will it take for my item to be posted?

We ask please to allow 14 days from us receiving the order and all the necessary details however for urgent orders we do everything we can to meet your deadline.

How will it be posted?

1st class recorded unless it is a large order in which case it will go via courier- usually City Link.

Can I see a preview of the layout be for it is embroidered?

Of course, just let us know you would like this done and we will send it across.

Can I send my item back if I don't like it?

Sadly not if it is embroidered, it is advisable to request a preview if you are unsure about anything.

Do you have any other designs?

Yes, I have thousands so please ask if there is something specific you would like but can't see.

Can I see examples of your previous work?

Please see the gallery.

Can you embroider items I send to you?

No, due to people expecting me to embroider very poor quality items, it also very rarely cheaper by the item postage is taken into consideration.